Reiki Policies & Code of Ethics

Privacy:

No information about a client will be discussed or shared with any third party without written consent of the client or parent/guardian if the client is under 18.

First Time Clients:

First time clients must complete our Client Intake Form. Completion of the intake form is required before the first session can be conducted. The client’s scheduled session time will not be extended due to them needing to complete the form upon arrival for the appointment.

Payment Terms:

Payment in full is due at the time of Booking.

Prices are subject to change without written notice.

Late Arrival/No-Show/Cancellations:

Appointments will not extend past the originally scheduled appointment end time. Clients will not receive a refund for any portion of their missed appointment time.

A client is considered a no-show if 15 minutes has elapsed since the start of their appointment and they have not arrived at the appointment location. No shows will not be refunded.

Cancelled appointments will not be refunded. Clients have up to 24 hours prior to their session start time to reschedule their appointment. Please note: After TWO (2) consecutive reschedules, the client’s appointment will be marked as cancelled and the client forfeits any monies that have been paid. If the client wishes to schedule another appointment, they will not be credited for any monies paid to secure the rescheduled appointment(s).

Emergency exceptions may apply at the practitioners discretion*

Refusing to treat:

We have the right to refuse or discontinue a treatment at any point. Circumstances where this may apply include, but are not limited to:

The client is under the influence of alcohol or recreational drugs

Recent surgery

The client behaves in an inappropriate or offensive manner

The client is or becomes unwell e.g. fever, digestive upset, allergic reaction, seizure, fainting

Children:

Clients under the age of 16 are welcome if accompanied by a parent or legal guardian, who will be asked to give signed consent to treatment. They will also be asked to remain present for the duration of the agreed treatment.

Medical Issues:

Treatments are not a substitute for medical diagnosis and treatment. At no time will a client be encouraged to stop medical treatment or reduce or change their prescription drugs without prior discussion with a GP or consultant first. It is also the client’s responsibility to consult with their GP and get approval before any treatments can commence.

Guarantees:

We make no guarantees as the the full success any given client will see from these treatments. Each clients situation will be different and they will often see the same success that they are willing to contribute. Majority of clients will see improvements in their physical and emotional health, especially when used in conjunction to therapies and clinical treatments.

Reiki recipients are participating in their own self-healing and a Reiki practitioner, is just an aid to assist in this process. The client has to be willing and open to heal.

Section 1
KEY VALUES FOR PRACTICE

Every practitioner shall:

Give Reiki to his or her clients with respect for their dignity, individual needs and values without discrimination.
Be without judgement concerning race, colour, creed, gender or sexual orientation.
Provide comprehensive and easy-to-understand information to allow clients to make informed choices.
Respect the client’s right to choose his or her own forms and path of healing.
Act honestly and maintain professional integrity.
Practice only within the boundaries of the Reiki practitioner's competence/qualifications.
Acknowledge and respect all practitioners and disciplines.
Work to foster and maintain the trust of clients and the general public.
Keep all client information confidential unless required by law to do otherwise.
Comply with the Continuing Professional Development requirements of the Reiki Council/specific regulators
Respond promptly and constructively to concerns, criticisms and complaints.
Comply with relevant legislation.

Section 2
THE CLIENT/PRACTITIONER RELATIONSHIP
2.1. Clarity of Contract

Every practitioner shall:

Display or make available relevant certificates or other qualifications.
Ensure that the client is always able to make informed choices with regard to their healthcare.
Give full and clear information either verbally or in writing about their services when commencing the Reiki treatment. This will include information about the nature of the treatment, charges and confidentiality. Any revisions shall be agreed in advance of any change.
Act with equal consideration whether being paid or in a voluntary capacity.
Reach an agreement with the client at the outset of the treatment if any additional therapy/therapies are to be used in conjunction with Reiki.
Retain the right to refuse or postpone the Reiki treatment, provided that the practitioner makes the reason clear to the client:

i. if the practitioner is not able to treat for any reason,

ii. if the client is under the influence of alcohol or mind-altering substances,

iii. if the client behaves in any way which may lead the practitioner to feel physically unsafe, disrespected, or abused.

iv. in the case of late attendance of the client.

2.2. Informed consent

The practitioner shall:

Ensure that voluntary and explicit informed consent has been given at all times.
Recognize the client's right to refuse any part of the treatment or disregard advice.
In the case of giving Reiki to a minor and those without the mental capacity to decide for themselves, written informed consent of a parent, guardian or relevant medical practitioner is required. If no appropriate adult is physically present, then the written consent should specifically agree to this. However, the wishes of the person must override any consent of a third party if they do not wish to receive Reiki.
Only use film, tape recording or digital imagery of a client with that client's clear, informed, written consent to the precise use of the material.

2.3. Confidentiality and record keeping

Every practitioner shall:

Gather relevant personal information from the client, including any relevant medical information. If appropriate the client shall be advised to consult his or her GP and this shall be recorded.
Maintain full client records, including details of all treatments and advice, whether face to face or by phone, e-mail or letter.
Ensure the records are honest, accurate and factual.
Practitioner shall not disclose to a third party any information about a client, including the identity of the client, either during or after the lifetime of the client, without the consent of the client or the client’s legal representative, unless it is required by due process of the law.
Comply with the current Data Protection Act and current relevant legislation in regard to the storage of data. This includes registration and keeping client information secure and confidential unless otherwise required by law. Clients have rights of access to their health records in accordance with the requirements of the law.
Keep their records safe for at least seven years from the time of the last consultation.
Practitioners are responsible for taking all reasonable steps to ensure that any employee or agent adheres to confidentiality, and that any information relating to a client is protected from improper use when it is received, stored, transmitted or disposed of.
Only pass on the client’s records to another practitioner where a client has agreed to or requested this, and to complete the transfer as quickly as possible.
Appoint a suitable person to undertake the proper security/disposal of all records in the event of any serious incapacity or death of the Reiki practitioner.

Section 3
PROFESSIONAL OBLIGATIONS
3.1. Competence and Continuing Professional Development

The practitioner shall:

Practice self-treatment and receive Reiki from another, as part of continuing self-development.
Extend their knowledge through the use of Reiki treating themselves and others.
Regularly review and evaluate the Reiki that he or she gives to a client and take any reasonable steps to advance their professional competence.
Be aware of their own mental, emotional or physical health, and resolve any problems that may interfere with their ability to practice competently, and seek help as appropriate.
Utilize mentoring, peer support or supervision services as necessary.

3.2. Professional boundaries

The Reiki practitioner shall:

Maintain the highest professional standard of relationships with clients and other healthcare professionals. Care, skill and integrity shall be demonstrated at all times.
Work in a co-operative manner with healthcare professionals and practitioners, recognizing and respecting their particular contribution.
Not undermine a client’s faith in any form of treatment or regime and respect the client’s choices.
Not encourage clients away from professional colleagues.
Not exploit their clients financially, sexually, emotionally or in any other way. The Reiki practitioner will not undertake any form of sexual activity/relationship with a client in their care.
State that Reiki does not require the removal of clothing.
Not offer Reiki in place of conventional medical treatment.
Never give a diagnosis of a medical condition to a client in any circumstances as part of the practice of Reiki.
Never prescribe or sell remedies and health products as part of the practice of Reiki.
Not countermand instructions or prescriptions given by a doctor. It must be left to the client to make his/her own decision in the light of medical advice. Reiki practitioners shall refer the client back to their medical advisor if the client asks them for any medical advice.
A Reiki Practitioner should be aware of their own professional limitations and work only within their own scope of practice, referring clients elsewhere if /when the need arises.

3.3. Potential misrepresentation

Claims, whether explicit or implied, verbally or in writing, implying cure of any named disease must be avoided.

3.6. Insurance

The practitioner shall:

Have a current insurance policy that states provision for professional liability and if relevant employee liability.
If practicing from their home, inform their household insurers, to ensure adequate cover for their clients.

4.2. Disclosure
Disclosure shall only be made to the appropriate authorities, if they are required by law or by order of a court.

(Taken and adapted from The Reiki Association Website)

This Code of Ethics was developed by the Reiki Council in consultation with The Reiki Association and other Reiki organizations and has been formally adopted by The Reiki Association with the permission of the Reiki Council.